Were you one of the unlucky ones that opened up your box, put in a disc, and heard a terrible grinding noise? Microsoft has acknowledged that a small percentage of users have been effected and are compensating those poor souls with a free first-party game.
In a statement released by Microsoft, they state, "While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios."
Digital titles will be presented to those effected by this poor luck are the Microsoft exclusives Ryse: Son of Rome, Dead Rising 3, Forza Motorsport 5, and Zoo Tycoon.
If you're having problems with your new Xbox One, you can contact support at 1-800-4-MYXBOX.